at&t made the deal with apple and its iphone. they signed a five years exclusive arrangement. ok. "an eternity in the life of a cell phone" jane zweig writes. but i am more surprised to read:

AT&T has hired an extra 2,000 employees to help with crowd-control during the first few weeks of sales. The phone will go on sale at 6 p.m. Eastern US time Friday, June 29. AT&T expects lines to form early and people to camp out overnight. Rumor has it that a million people have shown interest in this product. | shosteck group

i thought they have a long time experience, but that sounds as if cell phones are new and have never been in use before - or this specific product is that bad and will for sure cause a lot of problems. oh my.